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OnStar Assistance

Your favorite features at your fingertips.

The myChevrolet Mobile App1 remote technology now comes standard on select Chevy vehicles.2 Access all our remote functions and diagnostic resources3 for 3 years through the Remote Access Plan.4

Remote access content

Unlock Your Vehicle's Full Potential

Chevrolet owners get Chevrolet Connected Services and OnStar Safety & Security coverage at no additional cost for a limited time. These services give added confidence by providing your vehicle with emergency support and a seamless connection to entertainment on the road. Unlock these services today by pushing your blue OnStar® button.


Enjoy every drive knowing you and your passengers get the safety and connection you deserve by unlocking your vehicles full potential with 3 Year OnStar and Connected Services Premium Plan. The plan has something to meet the needs of every driver and their family including safety, security and even in vehicle Wi Fi.

  • Starting in July 2022, most new Buick & GMC vehicles in the U.S. will include 3 years of the OnStar® and Connected Services.1
  • The OnStar and Connected Services Premium Plan includes OnStar Safety & Security2 (including the OnStar Guardian app3), Connected Vehicle Plan4 (including Remote Access Plan and in vehicle App Access) and in vehicle Wi Fi® Hotspot data5.
  • If the vehicle is equipped with Alexa Built In compatibility, it also enables those features. This is in addition to any other plan terms included with the vehicle, such as Connected Access, if properly equipped.
Connected Service Package

OnStar and Connected Services Package for 2023 Escalade

Access the entire suite of OnStar Safety & Security Services and Connected Services, including the OnStar Guardian app, connectivity for available In-Vehicle apps, In-Vehicle Wi-Fi Hotspot data, and Remote Access through the myCadillac Mobile app.

Receive 3-years of the OnStar and Connected Services Premium Plan, including the Connected Vehicle Plan1 and the OnStar Safety & Security Plan2, as well as SiriusXM3 on 2023 Escalade.


EXPERIENCE THE SAFETY AND SECURITY OF DRIVING WITH ONSTAR

When the unexpected happens, a specially trained OnStar Advisor is ready to help 24/7.

Automatic Crash Response

If you're in a crash, built-in vehicle sensors can automatically alert an OnStar Emergency-Certified Advisor who can send for help.

Emergency Services

Push the red Emergency button to get a priority connection to an Emergency-Certified Advisor. They can contact First Responders and provide critical assistance until help arrives.

Roadside Assistance

If you have a flat tire, run out of gas or find yourself stranded, get help with the push of your OnStar button or via your myChevrolet mobile app.

Stolen Vehicle Assistance

If your vehicle is stolen, an OnStar Advisor can pinpoint its location and work with authorities to help get it back quicker and safer.

Turn-by-Turn Navigation

Tell an Advisor where you want to go, and directions will be downloaded right to your vehicle. A voice calls out every turn, making navigation simple.

Crisis Assist

During severe weather, a natural disaster or other crisis situation, OnStar Advisors are available 24/7 to offer special routing and other critical assistance.

OnStar Guardian goes where your loved ones go

Get key OnStar safety services in any vehicle with the OnStar Guardian™ app. Anywhere you go, you and up to 7 loved ones can get help in a crash, Roadside Assistance and more. Download the Guardian app today.

Chevrolet CONNECTED SERVICES

Connected services aims to simplify life for our busy owners by providing easy tools to manage vehicle ownership and stay connected while on the go.

IN-VEHICLE NAVIGATION

Get a fully embedded navigation experience with Chevrolet Maps+ or Connected Navigation. Stay informed about the road ahead with real-time traffic updates delivered straight to your touchscreen.

SUPER CRUISE

Enjoy the first true hands-free driver assistance technology for more than 200,000 miles of compatible roads. Your commute will never be the same with the convenience of Super Cruise™.

MOBILE APP

The redesigned myChevrolet mobile app has advanced technology and is highly personalized. Send remote commands right from your home screen, view your vehicle's health status and more.

AVAILABLE WI-FI HOTSPOT

Let your passengers stay in touch with everything and everyone online. Get access to in-vehicle data that can power up to 7 devices. Stream, surf and play with fast, reliable Wi-Fi®.

IN-VEHICLE APPS

Stream your favorite songs and podcasts or catch up on news and entertainment — all from your vehicle's infotainment system. With innovative In-Vehicle Apps and a data plan, your favorite content is a tap, swipe or click away (if properly equipped).


Connected Vehicle Services: Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details and limitations. Automatic Crash Response: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. See onstar.com for details and limitations. OnStar Emergency-Certified Advisor: Certified by the International Academies of Emergency Dispatch®. Emergency Services, Crisis Assist: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations. Roadside Assistance: Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply. Stolen Vehicle Assistance: Requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. See onstar.com for details and limitations. Turn-by-Turn Navigation: Connected Navigation and Real-time Points of Interest (POI) only available on properly equipped vehicles. Requires paid plan or trial. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations. OnStar Guardian™ App: U.S. and Canada only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in select vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. OnStar Guardian service plan (stand-alone plan, add-on plan or plan that includes the service), cell reception, GPS signal and device data connection required. Terms apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. See onstar.com for details and limitations. Pricing and availability subject to change. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827). Maps+: Available on properly equipped 2018 model year GM vehicles. Requires select service plan. Functionality is subject to user terms and limitations and varies by vehicle model. See onstar.com for details and limitations.MyChevrolet Action for Google Assistant: Requires Internet connection. Service availability, features and functionality are subject to limitations and vary by vehicle, device, location and active service plan. Device data connection is required. Google Actions require account linking to use. Lock/unlock feature requires automatic locks. Remote start/stop requires GM factory-installed and enabled remote start system. ©2021 Google LLC. All rights reserved. Google, Android, Google Assistant and other related marks and logos are trademarks of Google LLC Super Cruise: Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit https://www.cadillac.com/ownership/vehicle-technology/super-cruise for compatible roads and full details. MyChevrolet mobile app: Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. See onstar.com for details and limitations. Remote Key Fob: Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See onstar.com for details and limitations. Apple: Apple, the Apple logo and App Store are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play: Google Play and the Google Play logo are registered trademarks of Google LLC. Available Wi-Fi® Hotspot: Service varies with conditions and location. Requires active service plan and paid AT&T data plan. See onstar.com for details and limitations. Google Assistant: Service availability, features and functionality are subject to limitations and vary by vehicle, device, location and active service plan. Device data connection is required. Google Actions require account linking to use. Lock/unlock feature requires automatic locks. Remote start/stop requires GM factory-installed and -enabled remote start system. See onstar.com for details and limitations. In-Vehicle Apps: Available on select 2017 model year and newer GM vehicles with compatible hardware. Third-party trademarks are the property of their respective third-party owners and used under agreement. Requires active service plan and paid AT&T vehicle data plan. See onstar.com for details and limitations. Infotainment System: Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone and USB connectivity for some devices. The marks of General Motors, its divisions, slogans, emblems, vehicle model names, vehicle body designs and other marks appearing in this advertisement are the tradem licensors. ©2021 General Motors. ©2021 OnStar LLC. All rights reserved.

Connected Vehicle Plan General Disclosure: Connected Vehicle Plan does not include emergency or security services. Service varies with conditions and location. Data plans provided by AT&T. See onstar.com for details and limitations.

Safety & Security Plan General Disclosure: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations. Automatic Crash Response: not all vehicles may transmit all crash data. Roadside services provided by Allstate Roadside Service for vehicles only. Limitations and restrictions apply. Stolen Vehicle Assistance requires armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss.

SiriusXM: Trial length and service availability may vary by model, model year or trim. Service will automatically stop at the end of your trial subscription period unless you decide to continue service. Trial is non-transferrable and not-redeemable for cash or credit. If you do not wish to enjoy your trial, you can cancel by calling the number below. All SiriusXM services require a subscription, each sold separately by SiriusXM after the trial period. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit www.siriusxm.com to see complete terms and how to cancel which includes calling 1-866-635-2349. Some services and features are subject to device capabilities and location availability. All fees, content and features are subject to change. SiriusXM, Pandora and all related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.

*All plans are subject to change or termination without notice.

  1. Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details and limitations.
  2. OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.
  3. U.S. and Canada only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. See onstar.com for details and limitations.
  4. Connected Vehicle Plan does not include emergency or security services. Service varies with conditions and location. Data plans provided by AT&T. See onstar.com for details and limitations.
  5. Service varies with conditions and location. Requires active service plan and paid AT&T data plan. See onstar.com for details and limitations.
  6. Functionality is subject to limitations and varies by vehicle, infotainment system and location. Select service plan required . Certain Alexa Skills require account linking to use. Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc., or its affiliates . See onstar.com for additional details.
  7. If you decide to continue service after your trial subscription ends, your selected subscription plan will automatically re new thereafter and you will be charged at then current rates. Fees and taxes apply. See the SiriusXM Customer Agreement at siriusxm.com for complete terms and how to cancel, which includes calling SiriusXM at 1 866 635 2349. All fees, content and features are subject to change. ©2022 Sirius XM Radio Inc. All rights reserved.