My husband, Nick, and I were pleased from the moment we walked into Keweenaw Buick GMC in Hancock. We were treated as a valued customer, test drove (with Ben C., our salesman) the vehicle we were interested in, he provided complete answers to every question we had and he was very thorough explaining all the features of the vehicle. After our test drive, we sat with Ben C. to discuss more details and also had the luxury to consult with Tom Colombe who has a wealth of knowledge and experience. which we really appreciated!!! We are most pleased that we selected the GMC Sierra SLE Crew Cab and would recommend Keweenaw Buick GMC to all our friends and family.
Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit! Thank you again for choosing Keweenaw Buick GMC and we hope to see you again.
I have been getting oil changes on my two vehicles for the last say year or so, I truly believe that the multi vehicle inspection is done just to say they did it, because my last visit they said the rear ties are in good shape but they have major wear on the inside from out of alignment, the wipers on the driver side do not remove the water with out leaving a lot of streaks, my truck 2003 gmc has disc brakes on the back and they said I have drums no inspection, my batterie needed to be replaced about a week after the inspection, they say my horn is in good condition but it does not work. this makes me wonder if they really check everything on the list.
GM gave me very little time to react to a recall, less then one day. I received the recall letter on May 30 and had to have the work done by May 31. But the good people at Keweenaw Buick AMC were able to take care of this issue. GM needs to be more aware of these time limits. It is not fair to the dealerships and the customers. I am starting to question buying from GM. But kudos to Keweenaw Buick AMC. They are terrific.
I needed to have the oil changed plus a couple of minor things needed attention. As usual I was able to schedule my preferred day and time, all needs/questions were taken care of, the bill was explained etc. and I continue to be a very satisfied customer.