GM gave me very little time to react to a recall, less then one day. I received the recall letter on May 30 and had to have the work done by May 31. But the good people at Keweenaw Buick AMC were able to take care of this issue. GM needs to be more aware of these time limits. It is not fair to the dealerships and the customers. I am starting to question buying from GM. But kudos to Keweenaw Buick AMC. They are terrific.
I needed to have the oil changed plus a couple of minor things needed attention. As usual I was able to schedule my preferred day and time, all needs/questions were taken care of, the bill was explained etc. and I continue to be a very satisfied customer.
I was able to make an appointment for service on the day and time that was my choice. I was kept informed regarding any issues that needed to be addressed e.g. air filter. The service done was explained step by step and information was given regarding future service. My driving profile (cross country trip to California once a year) was a part of all of the recommendations for future service making me feel like a valued customer.